CANCELLATION POLICY
If you need to reschedule or cancel, please give 24 hours notice. If you cancel the SAME DAY as your appointment, you will be charged for all services in full to the credit card we have on file. If you happen to be a NO SHOW for the appointment, you will be charged for all of the services in full.
SCHEDULING
Our friendly and knowledgeable staff will help you schedule your next appointment. We recommend that you schedule your next service prior to leaving SKYN. To hold a reservation, we require a credit card number and expiration date at the time of scheduling. You can also schedule online 24/7 by pressing the BOOK 24/7 button.
PUNCTUALITY
Please plan to arrive 15 minutes before your first appointment. This will allow you to update your client profile, change, or prepare before you begin.
PRIVACY
For the purposes of professionalism and warmth, clients are draped during the treatment. The treated area is uncovered, massaged or waxed, and then it is re-covered. Undergarments can also be worn.
VALUABLES
We recommend that you leave your valuable items at home when enjoying spa services. We cannot be responsible for any lost, stolen, or damaged personal articles.
PAYMENT
Payments by cash, Visa, Mastercard, and American Express are accepted. The prices are subject to change without notice.
GIFT CERTIFICATES
SKYN and/or My Lush Lashes Gift Certificates are available at our reception desk or online at www.SkynClinic.com. Any of the listed treatments can be given to a friend, client, or loved one.
Credit Card Processing:
Security
Your personal information and payment information is always secure. We use the industry standard Secure Sockets Layer (SSL) to guarantee the security of your transactions and your information. SKYN uses SSL to make sure that your data is always encrypted, secure, and protected.
Privacy policy
SKYN respects your privacy and is committed to protecting and securely managing all of the personal information that you choose to share with us. During your online visit, you may be required to share personally identifiable information, such as your first and last name, physical address, telephone number or e-mail address. SKYN collects this information in order to facilitate the delivery of services and/or the completion of an order. SKYN will not sell, share, or rent your personally identifiable information to third parties in ways different from what is disclosed in this statement.
Shipping
Please be assured that your items will ship out within 2 days of purchase. We determine the most efficient shipping carrier for your order. The carrier used is U.S. Postal Service(USPS.) We do not ship to PO Boxes. Credit card authorization and verification must be received prior to processing. If your order requires express 2 day shipping, please call us at 678-573-4891
Refunds
Skin care products, treatments and gift certificates are not refundable or transferable.
Exchanges
We offer a discounted price for the purchase of treatment packages. Payment in full for the entire package is mandatory prior to receiving your first treatment. Unfortunately, courses of treatments are non-refundable.
If you experience a significant adverse reaction to a product or treatment, you must be evaluated prior to proceeding or discontinuing the product or treatment. If further treatments are indicated, no refunds will be issued. As advised by a doctor, service credit may be granted.